PRIVACY NOTICE

1. Introduction

Boardovia (“we”, “us”, “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.boardovia.com (the “Site”).

As the data controller, Boardovia is responsible for the collection and processing of your personal information in accordance with applicable data protection laws, including the GDPR.

2. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (processed by our payment provider), email address, and phone number. We refer to this information as “Order Information.”

3. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• Provide you with information or advertising relating to our products or services, when in line with the preferences you have shared with us.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site).

4. Payment Processing

We use Stripe to process payments. Stripe processes your personal data in accordance with their own privacy policy and terms. Stripe is a PCI-DSS compliant service provider. Boardovia does not store your full credit card details on our servers. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which helps ensure the secure handling of payment information.

5. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store (or [Your Current Platform])—you can read more about how they use your Personal Information here: [Link to Platform Privacy Policy].

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

6. Data Retention

We retain your personal data for as long as is necessary to provide our services and for legitimate and essential business purposes, such as maintaining the performance of our Site, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes.

Generally, we keep your personal information for the period required by relevant tax and commercial laws in the jurisdiction where our operations are established. Following the expiry of these periods, your data will be securely deleted or anonymised.

7. Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site).

8. Data Security

We implement appropriate technical and organizational measures to protect the personal information we hold. We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. While no method of transmission over the Internet or electronic storage is entirely invulnerable, we maintain standards designed to protect your data.

9. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at wooden@boardovia.com.